Contracts

Software maintenance contract

With the Software maintenance contract your software always has the latest development status and you have direct access to specialists.
Your software is always up to date – at your request and without incurring any additional costs you can obtain software updates. You have the latest functions at your fingertips and productivity is continually optimized – then you can react quickly to any statutory changes.
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Remote support contract
The Remote support contract offers fast and affordable troubleshooting via remote access and telephone.

Highlights

  • Software maintenance: Transfer of updated versions for licensed software modules
  • Remote support: Quick help via telephone, remote access and augmented reality to identify the source of errors and rectify faults

Product images and technical information may differ and may not be available in your country.

Details & Options

  • Remote support contract: Quick and affordable immediate help with up-to-date tools such as Augmented Reality to avoid on-site visits.
  • Service cloud access contract: Keep your software solutions up-to-date and secure. Connecting your systems to our service cloud makes remote installations, configurations and updates possible. Perfectly suitable for Bizerba standard device software and the RetailApps on the devices in your stores.
More Information, Please

How Can We Help?

We will be happy to inform & advise you on your options with this solution or service. Please give us some information so that we can support you in the best possible way. We will get back to you as soon as possible.
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Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.
Imagebrochure Service EN (4 MB)
Imagebrochure Service EN (4 MB)
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