Contracts

Software maintenance contract

With your Software maintenance contract, your Bizerba software is always up to date, secure and available.

Stay on top of latest IT security standards at all times and benefit from new released features from the very beginning. If service is needed, we assist you with clearly defined, KPI-based 3rd level software support. Keep your software in top condition with the Software maintenance contract at predictable, annual costs.

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Remote support contract

The Remote support contract offers fast and affordable troubleshooting via remote access and telephone.

Highlights

Provision of function and security updates for your Bizerba standard software
Extra software functions and on-going performance optimization through upgrades
KPI-based bug fixing with clearly defined, guaranteed response, analysis and solution times

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Details & Options

Remote support contract: Quick and affordable immediate help with up-to-date tools such as Augmented Reality to avoid on-site visits.
Service cloud access contract: Keep your software solutions up-to-date and secure. Connecting your systems to our service cloud makes remote installations, configurations and updates possible. Perfectly suitable for Bizerba standard device software and the RetailApps on the devices in your stores.

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How can we help?

We will be happy to inform & advise you on your options with this solution or service. Please give us some information so that we can support you in the best possible way. We will get back to you as soon as possible.

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