Traditional butcher Sax is a regional supplier in Baden-Württemberg, Germany. In order to better meet the changing needs of his customers, owner Franz Sax set up a self-service area in his main store and introduced self-scanning checkouts. The future-proof concept required technical modernization, for which Bizerba provided comprehensive support.

Qualcuno lo chiama “connected commerce”, altri la customer experience perfetta: con l’aiuto di strumenti come la RetailApp MyOrder di Bizerba, la macelleria tradizionale Mühlenbeck si rinnova e offre ai clienti un’esperienza d’acquisto uniforme e continua, sia in negozio che in fase d’ordine tramite app o telefono. L’hardware connesso di Bizerba, inoltre, si integra perfettamente nell’infrastruttura esistente, in tutti i reparti: produzione, preparazione e banco dei freschi.

Meet Anneke, a passionate Dutch fishmonger from the picturesque fishing village Yerseke at the North Sea, who is now using the Bizerba fish scale Q1 400 to modernize her traditional fish stand. In our interview, Anneke tells us how the mobile and precise scale is helping her to make changes in her daily routine and improve the service of her mobile fish stand. Read how this new fish scale is changing the way she runs her family business, maintaining old traditions while embracing new technology.