Services & support

Maintenance and repair

More and more malfunctions can be resolved most efficiently via remote support: Faster, in a sustainable and a more cost-effective way. Because each trip not made not only saves time and money, but also CO2 emissions. Benefit from up to 24/7 availability of our trained remote specialists team. Service has never been more efficient and sustainable.

For a longer life

Our maintenance and repair concepts reliably ensure proper functioning of your systems at affordable, predictable costs. Contract models are based on many years of experience in your industry. They are customized to your individual needs. You obtain a cost-effective solution which meets your requirements.

Remote support

Our Remote Support offers you fast, competent support via telephone, remote maintenance, remote device monitoring & device management or by means of the Bizerba Augmented Services: Preventive and reactive remote support is a fast, efficient method for preventive performance assurance and quick troubleshooting without long scheduling and travel costs.

More about remote support

Spare parts and area-wide service network

Our efficient spare parts logistics ensure that genuine Bizerba spare parts reach you quickly and reliably. The perfectly matching components and services support you in optimally protecting your systems and guaranteeing their long-term performance.

You can also rely on fast response times for on-site support. Because our global, area-wide network makes sure that our specialists are always close to you. Please contact us for further information and inquiries.

More about spare parts

Software

Important elements to guarantee performance also include customizing, updating and optimizing our software products. This includes, for example, regular updates and adaptation to changing requirements or ambient conditions. Also here you can fully rely on our services and expertise.

A comprehensive service also includes our competence for third-party systems. Our 3rd party service offers you cross-manufacturer support from a single source, whether this is about weighing or packaging technology or slicers. Feel free to contact us.

Last but not least, with our sharpening services we offer you state-of-the-art sharpening technology and service for Bizerba slicers and 3rd party equipment.

How you can benefit from our maintenance and repair concept

  • Fast and reliable remote or on-site support guarantee efficient troubleshooting
  • Shorter downtimes and increased availability at minimized costs
  • Professional maintenance and repair performed by the manufacturer ensures high quality
  • Genuine Bizerba spare parts are optimally matched to the devices and provide lasting protection for your investment
  • Use our know-how and expertise also for your 3rd party systems
Any questions?
Contact our service team