- Founded in 1919
- 4 locations: Schwendi (production), Burgrieden, Munderkingen, Stuttgart
- 37 employees
- Specialty: Maultaschen
Leading a traditional business into the modern age
Franz Sax knows his customers' needs. They want to be served quickly, to be able to shop after a long day at work, and to be able to stock up spontaneously for a barbecue or a social meal on a Saturday afternoon. The increased demands were to be met with the existing staff; Sax also wanted to reduce the workload on his employees.
Franz Sax's ultimate goal is to lead the family business profitably into the future. Sales of the high-quality butcher's products should be secured and customers and employees should be satisfied. Sax wants to continue the company's successful history with the best possible combination of traditional craftsmanship and modern products and services.
Butcher's shop, online shop, supermarket, kiosk
Sax redesigned its butcher's shop in Schwendi to allow customers to shop outside the store's opening hours. The counter was shortened and a self-service area was created. The "store within a store" is open seven days a week from 6 am to 10 pm and can be entered via an access control system using a debit or credit card. On the shelves and in the display area are packaged pasta, sliced or canned sausage, cheese, various meat products and processed foods such as soup mixes. Customers can also pick up bags of goods ordered by phone, email or online from a refrigerator. At checkout, customers scan the receipt or product themselves and pay by card.
Convenient and clean cash payments
Self-checkout is also possible during store hours. If all staff are busy, customers can pay for their items at a self-scanning checkout using the printed receipt and take their items with them immediately. This significantly reduces wait times. Paying at staffed checkouts with cash recyclers is not only faster, but also more convenient and cleaner. Customers insert coins and bills into the machines themselves and remove the change. As a result, Sax employees never come into contact with cash, making it much easier to comply with hygiene regulations.
Everything from a single source
In order to modernize his butchery to the desired extent, Franz Sax needed a whole range of new equipment. The new equipment in the preparation room now includes industrial slicers, label printers and various industrial scales. In the Schwendi store, there are several new PC scales, some with scanners, card terminals and cash drawers, as well as semi-automatic vertical slicers. A cash recycling system is used for clean checkout.
One point of contact
In addition to the reputation of the brand and the high quality of the products, the decisive factor for Franz Sax in opting for the complete solution from Bizerba was the advantage of being able to obtain everything from a single source, from hardware and labels to software, service and support. Previously, he had devices from different manufacturers, the interaction of which was not always optimal. At Bizerba, Sax now has a fixed contact person who not only helped him find the best possible overall solution, but also continues to provide him with individual advice and support.