Contracts

Full service contract

The Bizerba Full service contract offers all-round protection for your investments and allows flexible contract design.
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A Full Service contract offers you all-round protection for your investment. You can fully concentrate on your core competencies while the Bizerba Service is taking care of your equipment. The flexible design of the contract enables us to create a service package individually tailored to your needs. The Bizerba full service contract offers you increased productivity, data and software security as well as cost control.
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Highlights

  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Software maintenance: Transfer of updated versions for licensed software modules
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes

Product images and technical information may differ and may not be available in your country.

Options

 

  • Wear and tear parts excluded
  • Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
  • Increase of preventative maintenance intervals
  • Runtime between 12 and 60 months

 

 

Highlights

  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Software maintenance: Transfer of updated versions for licensed software modules
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes

Product images and technical information may differ and may not be available in your country.

More information, please

How can we help?

We are happy to inform & advise you on your options with this solution or service. Please provide us with some information so that we can assist you in the best possible way. We will get back to you as soon as possible.
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Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.
Imagebrochure Service EN (4 MB)
Flyer Full Service Contract With Lifetime Option EN (748 KB)
Flyer Original Bizerba Spareparts (263 KB)
Flyer Full Service Contract With Lifetime Option EN (748 KB)
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