Contracts

Repair service contract

The Repair service contract for your Bizerba hardware making it highly available at costs which can be planned.
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If your device shuts down you are on the safe side with the Repair service contract. Stand-by services during our business hours are included, meaning that repairs can be done quickly.
Production downtime can be reduced thanks to quick assistance provided by our remote support service - without technician lead time and travel time. Additionally benefit from time savings.

These products might also interest you:
Checkup contract
The Checkup contract includes regular technical monitoring of systems and devices by the Bizerba Service.
Remote support contract
The Remote support contract offers fast and affordable troubleshooting via remote access and telephone.

Highlights

  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Remote support: Quick help via telephone, remote access and augmented reality to identify the source of errors and rectify faults

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  • Transparent costs which can be planned due to the contract model
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  • High availability: Quick help & repair via remote support
  • Genuine Bizerba spare parts for an increased service life and functional life

Product images and technical information may differ and may not be available in your country.

Details & options

  • Wear and tear parts excluded
  • Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
  • Runtime between 12 and 60 months
More info, please

How can we help?

We will be happy to inform & advise you on your options with this solution or service. Please give us some information so that we can support you in the best possible way. We will get back to you as soon as possible.
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For take away

Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.
Datasheet (275 KB)
Flyer Original Bizerba Spareparts (263 KB)
Brochure Service Contracts EN (1 MB)
Get in touch
Please contact our specialists at any time

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