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Virtual Solutions Privacy Policy

1. Notes on data protection

(1) The following data protection declaration is only valid for the Bizerba VS App and may not be used or published for other systems or sites.

(2) In case of doubt, please contact the data protection officer datenschutzbeauftragter@bizerba.com.

 

2. Information about collecting personal data

(1) In the following we would like to provide information about collecting personal data when using the Bizerba VS App of Bizerba SE & Co.KG. Personal data include all data that reference you personally, e.g. your name, address, email addresses, phone numbers, user names, user behavior.

(2) As per Art. 4 para. 7 General Data Protection Regulation (GDPR) Bizerba SE & Co. KG, Wilhelm-Kraut-Straße 65, 72336 Balingen, Germany is responsible. You can contact our data protection officer at datenschutzbeauftragter@bizerba.com or via the postal address of our head office, to the attention of "Datenschutzbeauftragter / Data Protection Officer".

 

3. Your rights

(1) You have the following rights with regard to your personal data:

· Right to information

· Right to correction or deletion

· Right to a limitation to processing

· Right to oppose processing

· Right to data portability

(2) You also have the right to place a complaint with the data protection authorities about the processing of your personal data by us.

 

4. Collecting personal data when using the Bizerba VS App

(1) Data use in the app stores
When downloading the Bizerba VS App, the required information is transferred to Google Play Store or Apple Appstore. Transferred are in particular user name, email address and customer number of your account, time of download, payment information and individual device identification number. We do not have any influence on this data sampling and are not responsible for it. We only process the data to the extent necessary for downloading the Bizerba VS App to your mobile device (legal basis is Art. 6 para. 1 p. 1 lit. b, f GDPR).

You may view the Apple privacy policy at the following link: https://www.apple.com/de/legal/privacy/de-ww/

You may view the Google privacy policy at the following link: https://policies.google.com/privacy?hl=de

 

(2) Data use by third-party software
For individual functions, the app uses the Unity Game Engine and the Vuforia AR platform as app basis. For more information on the Unity Game Engine privacy policy, please see: https://unity3d.com/legal/privacy-policy and on Vuforia: https://developer.vuforia.com/legal/statistics.

The user behavior collection tools provided in the Unity Game Engine are disabled in the app.

Vuforia is used for scanning and recognizing images/markers. This function is necessary to position augmented reality objects (3D models, images, video and audio contents) on the device screen. The Bizerba VS App does not use the "Cloud Recognition" function. PTC inc. is responsible for the collection of data by the Vuforia AR platform.

 

(3) Use of the camera
Before using the Bizerba VS App for the first time, you will be asked to allow the app access to the camera. When using the camera, no data is collected or stored by us. Access is only provided to incorporate the 3D models and other content such as videos or images into the environment in the context of augmented reality.

 

(4) Use of the file system
Before using it for the first time, you may be asked to allow the app access to the file system of your device. Access is provided to the folder of the application and is restricted. Access is read-only and serves to display 3D models, videos, images and similar content previously loaded onto the device as part of the installation.

 

(5) External websites
In the app, the device's own browser is called up at some points. After starting the browser, a stored website is called up. The data protection provisions of the website accessed apply to the website.

For the documents that may be provided in the app, the following server is used: Where-VR server: https://messestand.where-vr.de/bizerba/

Server provider: Webspace sale

 

5. Data sampling without registration as a user:

You can use our app without registering or providing any personal information. We may then only store access data such as the name of your Internet service provider in addition to the device data required to use the functionality of the app. The access data is data evaluated to improve the app in terms of usage profiles and does not allow any conclusions to be drawn about your person.

 

6. Cookies

Bizerba VS App does not use cookies. When calling up external websites or content, the cookie policies of the website provider apply.

 

7. Transfer of data to third parties

A transfer of your personal data to third parties will only take place if this is necessary for the provision of our services or if you have given your consent.

 

8. Data integrity in the app

We employ technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our data processing and security measures are constantly being improved in line with technological developments.

 

9. Changes in the data privacy statement

We can change and / or amend this data privacy statement to make sure that amendments and changes in law and regulations are adhered to or that updates are taken into account.