Contracts

Life cycle contract

The availability of the systems during the entire life cycle takes center stage and allows an individual service package at fixed monthly installments.
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With the Life cycle contract Bizerba offers you customized, tailor-made solutions along the entire process: ranging from an individually configured new device to regular, preventative maintenance, repairs and of modular design, calibration, preparation for verification, verification support and industry stand-by service – everything for a fixed monthly installment during the entire contract term. Our support over the entire life cycle ensures highest possible availability of your equipment.
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Highlights

  • Delivery and installation of new equipment
  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Software maintenance: Transfer of updated versions for licensed software modules
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes
  • Uninstalling of devices after expiration of the contract term

Product images and technical information may differ and may not be available in your country.

Details & options

  • Wear and tear parts included
  • Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
  • Increase of preventative maintenance intervals
  • Runtime between 12 and 60 months
More information, please

How can we help?

We are happy to inform & advise you on your options with this solution or service. Please provide us with some information so that we can assist you in the best possible way. We will get back to you as soon as possible.
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Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.
Imagebrochure Service EN (4 MB)
Imagebrochure Service EN (4 MB)
Flyer Original Bizerba Spareparts EN (263 KB)
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