Retail scale

Q1 expert: modular retail scale

This innovative retail scale Q1 expert is ideally suitable for assisted sales, selfservice and price labeling. A capacitive touchscreen with intuitive GUI allows easy and efficient use of the Q1 expert. The particularly flat load platter provides customers with an optimal view of the products. Thanks to a sleek design, your team has unhindered access to the products in the deli counter.

The Q1 expert modular retail scale is distinguished by its flexible hardware and software architecture, providing a multitude of application possibilities. Its plug-and-play functionality ensures rapid and effortless interchange of printers and displays. Engineered for durability, the printer incorporates sturdy metal hinges and advanced linerless cutter technology, allowing for an impressive 500,000 cuts without the necessity of replacing cutting components. This blend of resilience and adaptability makes the Q1 expert an ideal solution for various retail environments.

Key Features:
  • Modular Design: Flexible hardware and software concept for diverse applications.
  • Plug-and-Play Compatibility: Quick and easy replacement of printers and displays.
  • Intuitive GUI: User-friendly interface combined with capacitive touch technology for enhanced user comfort.
  • Management Software: Seamless management of device and production data with transparent monitoring capabilities.
  • Ergonomic Design: Features side handles for easy lifting and a slim weighing platform for improved accessibility.
  • Versatile Model Options: Offers various models and options, including a dual printer and a mobile battery.
  • Expandable Performance: Initial impressive performance that can be upgraded in the future with a pluggable Smarc module (CPU and RAM).
  • Operating System Compatibility: Available with Windows 11; supports both RetailStore and third-party software.
  • Software Application Extensions: Includes options for My-Order, Queuing, Object Recognition, Theft Prevention, Digital Receipt, and more.

Highlights

  • A modern, user-friendly GUI allows fast working and optimal operating processes
  • Flexible system and software expandability based on needs and use thanks to the modular concept
  • Latest auto cutter technology with a long service life
  • Sleek design for optimal product visibility and access to products in the counter
  • AI-supported object recognition (with camera)
  • Optimized printers with super-fast paper exchange concept for ticket/linerless

Product images and technical information may differ and may not be available in your country.

Areas of Use


  • Suitable for counter sales, self-service, price labeling/pre-packaging, and checkout.
  • Compatible with external load cells for weighing items over 30 kg.
  • Ideal for use in butcher shops, bakeries, supermarkets, delicatessens, bulk stores, hardware stores, and the hospitality industry.

Details & Options

Note:

Displays 

  • Plug&Play
  • Infinitely adjustable
  • Capacitive with operator display

Printer

  • Hot Plug

Power consumption

  • In operation: 29.6W (12“ operator display + 10“ customer display)
  • Stand-by: 1.5W
  • Object recognition camera (only 800 standard stand, retrofittable)
  • Short stand
  • WiFi (2.4 / 5 GHz; retrofittable)
  • External additional printer (K3)
  • Second cash register drawer with Y-cable (optional)
  • Tilt compensation optional up to 2° (not 400 model). Standard up to 0.3°
  • Energy saving mode Wake on LAN. Information: Wake on LAN is not supported after the device has been disconnected from the power supply in sleep mode and draws power again. In this case, the device must be switched on manually
Specification Facts Details
Maximum load 30 kg
60 lb
30 kg
60 lb
Memory SSD 128 GB
SSD 256 GB
SSD 128 GB
SSD 256 GB
Installation type Table
Ceiling
Ceiling
Table
Ambient air humidity max. 90% relative humidity (non-condensing)
max. 90% relative humidity (non-condensing)
Operating system Win 11 IOT
Linux Ubuntu
Linux Ubuntu
Win 11 IOT
Supply medium Mains connection
Mains connection
Accuracy class III
III
Installation area (L x W) 800: 325 x 360 mm (D x W)
800: 325 x 360 mm (D x W)
Display resolution customer display 1280 x 800 (16:10), WXGA
1024 x 600 (WSVGA)
1920 x 1080 (full-HD)
1920 x 1080 (full-HD)
1024 x 600 (WSVGA)
1280 x 800 (16:10), WXGA
Size/type customer display 12,1" TFT
15,6" TFT
10,1 TFT
10,1 TFT
12,1" TFT
15,6" TFT
Random access memory 8 GB
16 GB
16 GB
8 GB
Voltage variants 120 - 240 V
120 - 240 V 		50 - 60 Hz, AC
50 - 60 Hz, AC
Size/type Operator Display 12,1" Touch TFT
10,1" Touch-TFT
15,6" Touch-TFT
15,6" Touch-TFT
12,1" Touch TFT
10,1" Touch-TFT
Verificationable ☑
☑
Interfaces Ethernet (TCP/IP)
USB 2.0
USB 3.0
WLAN
1 x RJ12
Ethernet (TCP/IP)
USB 2.0
USB 3.0
WLAN
1 x RJ12
Temperature range 14 °F to 104 °F
-10 °C to +40 °C 		Operation
Weighing software RetailStore
RetailBridge (OEM)
RetailStore
RetailBridge (OEM)
Printer 2" T/E
2" T/L
2" T/L Auto-Cutter
No Printer
Print speed=max. 100 mm/s
2" T/E
2" T/L
2" T/L Auto-Cutter
No Printer
Print speed=max. 100 mm/s
Weight 100: ca. 14.5 kg, 800: ca. 13.7 kg, 400: ca. 17.7kg
100: ca. 14.5 kg, 800: ca. 13.7 kg, 400: ca. 17.7kg
Label width Label diameter= Standard 105 mm, max. 120 mm. Paper width on 2" Drucker= 58 mm. Core diameter of the label rolls= 40mm
Label diameter= Standard 105 mm, max. 120 mm. Paper width on 2" Drucker= 58 mm. Core diameter of the label rolls= 40mm
Display properties Operator display: Multi-Toch, capacative
Operator display: Multi-Toch, capacative
Weighing range 60 lb
3/6 kg
12 kg
15/30 kg
6/15 kg
6 kg
15/30 lb
30/60 lb
30 kg
60 lb
3/6 kg
12 kg
15/30 kg
6/15 kg
6 kg
15/30 lb
30/60 lb
30 kg 		e=0.02 lb
e=1/2 g
e=2 g
e=5/10 g
e=2/5 g
e=2 g
e=0.005/0.01 lb
e=0.01/0.02 lb
e=5 g
e=0.02 lb
e=1/2 g
e=2 g
e=5/10 g
e=2/5 g
e=2 g
e=0.005/0.01 lb
e=0.01/0.02 lb
e=5 g
Colour signal black
signal black 		RAL 9004
Processor type Intel Elkahrt Lake X6413E
Intel Elkahrt Lake X6413E
Operator display resolution 1.024 x 600 (WSVGA)
1280 x 800 (WXGA)
1.920 x 1.080 (Full-HD)
1.920 x 1.080 (Full-HD)
1.024 x 600 (WSVGA)
Approval information UL
UL
Dimensions range (L x W x H)/(D x W x H) 800, Standard tripod, 10"/ 7": 424 x 420 x 506 mm (T x B x H)
100, 10"/ 7": 408 x 397 x 219 mm (T x B x H)
400, 10"/ 7": 408 x 402 x 569* mm (T x B x H*) H*= Geräteoberkante bis Unterkante Hängeschale
800, Standard tripod, 10"/ 7": 424 x 420 x 506 mm (T x B x H)
100, 10"/ 7": 408 x 397 x 219 mm (T x B x H)
400, 10"/ 7": 408 x 402 x 569* mm (T x B x H*) H*= Geräteoberkante bis Unterkante Hängeschale
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