Services & support

Quality, security and conformity

We are your competent partner when it comes to quality management, safety and conformity - also for 3rd party hardware. Our expertise ranges from services and consulting to calibration and verification management up to professional testing of EMC and electrical safety in our DAkkS-accredited test laboratory in Germany.

Our services around calibration

If requested, our specialists deliver all-round service and provide competent consulting on all issues - even internationally. Regular calibration ensures safe production processes and less rejects. The shorter the calibration cycles, the easier production sequences can be tracked if problems arise from incorrect weighing.

  • Overview and consulting: Comprehensive consulting on mandatory country-specific requirements.
  • Procedural consulting: We can help you select a procedure that best fits your needs.
  • Monitoring: We monitor your calibration dates and take over management and execution of the process.
  • Calibration in accordance with ISO 9000:2015 : Checking of your scale with a conformity statement usually meets traceability requirements.
  • DAkkS-accredited calibration: Particularly important for analytical, precision and high-load scales in production or research.
Your benefits
  • Reliable production processes minimize waste
  • Through regular calibration, the batch including an incorrect weighing can be found in case of complaints

Our services around verification management

Our specialists provide comprehensive support for verification management and administration of your entire scale portfolio including third-party scales. We check verification cycles, prepare the scales for verification and accompany the Weights & Measures officer on site.

Your benefits
  • Reliable conformity with legal requirements.
  • Bizerba reliably takes care of tasks which allows you to concentrate on your core business.

Our services in the test laboratory

Our DAkkS-accredited test laboratory in Germany has been installed as an independent laboratory within the Bizerba group since 1991. It is accredited by DAkkS according to DIN EN ISO/IEC 17025. We test our devices for conformity in accordance with the applicable directives and standards. As a manufacturer's laboratory, we are therefore an important part of quality assurance. We prepare recognized EMC and equipment safety test reports thus supporting our conformity statements for CE compliance. As a recognized testing service provider for products from other companies, even third-party manufacturers can have their products tested by us.

  • EMC testing: We test interference immunity and emitted interference according to current EN standards to meet the requirements from EMC Directive 2014/30/EU
  • Individual testing based on customer requirements possible
  • Test of electrical safety according to Low Voltage Directive 2014/35/EU
  • Assessment of device safety according to the requirements of the EC Machinery Directive 2006/42/EC
  • Performance of protection class tests on enclosures according to DIN EN 60529 (no accredited testing).

Download the latest accreditation certificates now.

Your benefits
  • Professional testing of our devices in-house at Bizerba
  • Accredited testing according to current standards with the necessary technical documents for your quality management
  • Thanks to Bizerba's international expertise in legal requirements, the products are designed for conformity right from the development stage
  • Conformity testing for various product groups

We can provide detailed information on our testing services during a personal consultation.

Always be sure
Contact Our Service Team